Legal
Returns
This page is a structural placeholder pending final legal review — it does not yet constitute RUDAYA’s binding returns. Nothing here should be treated as legal advice or a final policy.
Right of Withdrawal
EU consumers are generally entitled to a 14-day withdrawal period on online orders — final process details will be published here before launch.
Food Safety Exceptions
As with most food retailers, opened or perishable items may be excluded from return once opened, for safety reasons — this will be clearly stated once finalised.
How to Start a Return
Contact orders@rudaya.nl with your order number to begin a return once the shop is live.